COVID 19- FAQ's

YOUR SAFETY AND HEALTH IS OUR UTMOST PRIORITY

As a retailer of premium loose leaf specialty teas The Kettlery is your trusted health partner! The global pandemic of COVID-19 has caused a lot of uncertainty and havoc across the globe and we are no different. 

Shipping & Order Taking

In our efforts to implement processes for post COVID business operations we have ensured that our customers and employees are healthy and safe. We have started accepting online orders. However, there may be operational delays in shipping the products as we are working with limited resources to maintain the safety measures against COVID-19. We maintain 100% transparency for our order packing system and delivery methods and timelines. Please visit our COVID-19 safety measures page to learn more about our efforts in fighting this global pandemic

We are extremely grateful to all our customers for their support and patience  during these difficult times. As our gratitude we are offering 100% free shipping on all orders till Jun-2020 because we believe that no one should be deprived of a healthy cuppa during these times!

 

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